Bookings for cash withdrawal at Branches and KBZPay Centers can now be taken from KBZPay ‘Book Appointment’ feature. For Bank Appointment, customers can book from Sunday to Thursday (9am to 9pm)  and for KBZPay Centers,  customers can book from Sunday to Friday (9am to 9pm). 

Customers can start bookings for Cash Withdrawal at Branches and KBZPay Centers from Sunday (13.3.2022).

How to use the newly introduced “Book Appointment” feature

1. Log into KBZPay and choose ‘Book Appointment’ under ‘My Services’ on the homepage or under ‘Finance and Loan Services’ on the Life page.
2. Please choose the bank branches or KBZPay Centers depending on the services and the amount of cash you want to withdraw.
3. When an appointment is successful, customers will be notified through KBZPay by SMS. In addition, the booking status will be updated after 10pm on the same day of the booking in the KBZPay app.  
4. Customers can withdraw cash up to 500,000 MMK through Branch Appointment and up to 300,000 MMK through KBZPay Centers. 
5. This Booking is available for Yangon, Mandalay and Naypyidaw for Branch Appointment and the available KBZPay Centers in Myanmar. 
6. The customers with successful booking can get the appointment again after 7 days from the cash withdrawal date. Customers who can get weekly bookings will get the chance to withdraw cash weekly.

Please click here for FAQs.
For Further information, please contact KBZPay Call Center at 3211.

Get a discount coupon by answering the questions about how you should keep your KBZPay account safe. 

Campaign period is from March 4th to 17th. Customers can answer the 5 questions either through KBZPay Official Account through the app or via campaign banner or by clicking other people’s results. And if they answer all the questions correctly, they can redeem the discount coupons by KBZPay app. Customers should have KBZPay app 5.0 version and above to be able to participate in this campaign.

Check out KBZPay Official Account now to participate in this campaign! Please click here to see the terms & conditions of the campaign.

Download the latest version of KBZPay to enhance your experience!
iOS: https://apple.co/31igRU9
Android: https://bit.ly/3rTwa2J

KBZPay Centers are open daily from 9:30 AM till 3:30 PM. Starting from 28th February 2022, you can cash out 300,000 MMK per KBZPay Account from all KBZPay Centers.

Customers are required to show the Book Appointment Booking Confirmation at the KBZPay Center to cash out the predetermined amount of 300,000 MMK per KBZPay Account with the agent fees of 2,400 MMK. The booking confirmation needs to be taken from the customer’s own KBZPay account and cannot have someone else cash out on behalf of the customers. 

For the locations and available services of the new KBZPay Centers, please visit here.

To download KBZPay
Android Version: http://bit.ly/2RP3U0N
iOS Version: https://apple.co/31igRU

For KBZPay Customers in Myanmar, we have expanded the new KBZPay Centers in Yangon as follows:

1. No.95, ground floor,Ygn-Insein Road, in front of Ga Mone Pwint Shopping Mall, San Yeik Nyein Quarter, Ward 1, Kamayut Tsp
2. 33/49, Mahabandula Park Street, Ward 2, Kyauktada Township
3. No. 206, Kyaikkasan Street, Kyar Kwat Thit Ward, Tamwe Tsp. (near Kyauk Myaung Zay Bus Stop)
4. No. 57, Lay Daung Kan Road, Lay Daung Kan Ward, Thingangyun Township

KBZPay Centers are providing the below services daily within 9:30 AM till 3:30 PM. The services you can get are:

• KBZPay cash in
• KBZPay cash out at Agent (Monday to Saturday only) ( appointment needs to be taken from KBZPay Book appointment & Service charges will apply)
• KBZPay Onboarding and linking with bank account
• Data (KYC – updated) : phone number change, PIN reset, etc

Customers are required to show the Book Appointment Booking Confirmation at the KBZPay Center to cash out the predetermined amount of 200,000 MMK per KBZPay Account. The booking confirmation needs to be taken from the customer’s own KBZPay account and cannot have someone else cash out on behalf of the customers. 

For the locations and available services of the new KBZPay Centers, please visit here.