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Get KBZPay
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How can we help you? Want to find out more about KBZPay? The answers to these and more can be found below.
What is an KBZPay Account PIN ?
How do I change my PIN code?
How do I reset my KBZPay PIN if I forget it?
Can I update my Selfie and KYC information?
How do I log in using a QR code when switching to a new phone?
What should I do if my phone is lost or damaged?
What is required to upgrade to KBZPay Level 2?
What does "Registered Customer" mean?
R2R – Registered to Registered (Peer to Peer / P2P)
R2U – Registered to Unregistered
U2U – Unregistered to Unregistered
How do I get a QR code and how can I use it?
How do I make a payment using a QR code?
What are the daily transaction limits for Cash In and Cash Out at Agents?
How do I link my bank account with KBZPay?
What is a KBZPay Mini Apps?
What is a Video Banking Appointment?
What is the minimum OS version required for Android and iPhone?
What should I do if I cannot contact the Call Center?
How can I access KBZPay services?
What if the amount is deducted but the Mobile Top Up or Gift Card was not received?